Italian Black Shoe

Deliveries will be despatched for all orders placed up to 3.00pm every day (subject to card transaction authorisation) & will be sent via DPD overnight transport or Royal Mail for next day delivery except Saturday. Certain areas of Scotland, Ireland and Northern Ireland may take 2-3 days.

We try to maintain a next day delivery service to most areas of the UK mainland some remote areas may take a little longer and we can not always guarantee next day delivery as occasionally there may be unforeseen problems which may be out of our control.

Deliveries outside the UK will take a little longer but we will do our utmost to deliver in a reasonable time.

Delivery charges:

Orders over £149 are free in the UK.

Items under £149 are charged at £5.95.

Delivery charges outside the UK are listed in the drop-down box for the country of destination when ordering.

If you have any queries please contact us: Tel 01482 223025 or email info@leonardsilver.com

Leonard Silver Menswear is committed to ensuring you receive the best possible service to meet your requirements.

In the unlikely event that you are not completely satisfied with your online purchase, we will be happy to offer you either an exchange or a full refund.

Any item returned must be in its original condition, unworn and with all packaging and garment tags attached.

PLEASE NOTE - Any garment which has been altered to the customer's own measurements will not be eligible for a refund. This is seen as customisation or personalised and falls outside of the distance selling regulations.

In order to sanction a return, we must be notified within 14 days of purchase by email info@leonardsilver.com  All items must be returned to us within 14 days of notification. Please insert a note requesting either a refund or exchange. (see exchanges below).

We recommend that you use a trackable delivery service that insures you for the value of the goods and you should also obtain proof of postage. Please note you are responsible for the return postage cost.

A refund will be issued if the goods are received by us in the condition stated. The amount will be credited to the account from which the original purchase was made, this will not include any shipping charges incurred.

Any item that is returned more than 30 days after delivery will not qualify for a refund.

Refunds Procedure
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@leonardsilver.com.

Exchanges (if applicable)
If you wish to exchange an item for a different size please email us within 14 days of receipt. To speed up the process you can place an order for the replacement and send back the unwanted item for a refund. Send your item to Leonard Silver Ltd, 51 Savile Street, Hull, HU1 3EA, UK
If you are sending an item back from outside the UK a shipping charge will be incurred for the replacement.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

The address for returns is:

Leonard Silver Ltd. 51 Savile Street, Hull, HU1 3EA.

If you have any queries regarding this procedure please do not hesitate to contact us.

Tel: 01482 223025. or email: info@leonardsilver.com

Basic Measuring Guide

It doesn’t need to be difficult when purchasing tailoring online providing you follow our measure yourself guide. We are at the end of the phone or email if you need any advice on the fit of our men’s suits.

It's best to have the below basic measurements to hand when contacting us so we can provide the best advice.

It is a good idea when measuring yourself to get someone to help you. You will need a cloth tape measure.

When measuring yourself wear a close-fitting garment such as a shirt or t-shirt.

Chest Measurement

Place the tape measure under your arms and around the widest part of your back and across your chest, don't measure tight to your chest, make sure to give 2 or 3 fingers of movement under the tape measure. 

Jacket Waist Measurement

The jacket waist measurement is crucial because it gives that fitted look. Make sure you measure the narrow section above your hips and below your chest. Give 2-3 fingers under the tape measure for adjustment.

We can tweak this measurement in house to give you a better fitting jacket if required.

Crown to Cuff

This measurement is crucial if you want to show shirt cuff below your jacket sleeve, we can alter this measurement for you if required and shorten the sleeves. If the ready to wear jacket doesn't have a working cuff sometimes you will lose button detail when shortening. We will always endeavour to put all the detail back as it was but sometimes this isn't possible. We will advise you before any alteration.

Centre Back

Normally we would measure from the middle of your back to the inside of your arm. For ease please measure the entire span across your back. Take note where the tape measure is in the photo.

 Back length

This measurement varies with different brands if you have a jacket and you like the length please use this measurement but make sure to place the tape measure below the collar stand and down to the hem.

Trouser Waist Measurement

This measurement may surprise you but don't worry trousers fit differently to jeans and waist measurements vary with different manufacturers. Measure around your waist where the trouser waistband sits, make sure to pull your trousers up to where you normally wear them. Trousers are not designed to sit on the hips like jeans.

The waist measurement on suit trousers is designed to be altered so don't worry if new trousers are too loose or too tight.

Trouser Inside Leg and Outside Leg

Make sure when measuring your leg you pull your trousers up to where you would normally wear them and decide how you would like them to sit on your shoes. Place the tape measure on the top of the inside of the leg and measure down to the hem.

Trouser Seat Measurement

The seat measurement is the most crucial trouser measurement because this cannot be altered without completely deconstructing the trouser. If you are a sportsman the seat measurement is usually more pronounced which usually means you need to go up a trouser size and have the waist reduced.